Laughlin, Falbo, Levy & Moresi LLP (LFLM) – Complete Print Solutions Legal California (U.S.A)

10 May 2023

LFL&M is among the top 50 California law firms with twelve offices statewide. They are also the largest law firm specializing in the defence of California workers’ compensation claims.

Workers’ compensation law is particularly paper intensive, with case files averaging 5,000 sheets of paper, bearing a significant impact on the organisation’s logistics, storage, document management and processing. LFLM were looking to reduce their reliance on paper, streamline their processes and workflows and reduce operating costs. CPC identified a considerable number of underutilised devices and an ageing print fleet lacking the functionality to efficiently support the firm’s operational objectives.

Key challenges CPC identified and resolved

Complete Print Solutions Legal California


  • Rationalise and modernise the equipment fleet
  • Reduce paper, facilitate digitalisation of documents
  • Improve workflows and document management


Smarter solutions get results

Working in conjunction with the facility management team from IST, CPC facilitated the transition to a more efficient ‘paper lite’ environment by deploying fewer devices with greatly improved performance and functionality. They recommended Ricoh MFDs and MFPs with Nuance secure print release, and scan to DM and colour management software. The IST team focused on converting, processing and storing the firms’ records and correspondence electronically.

46% reduction in paper consumption.

In the first two years of deployment

46% Reduction

Monitor and itemise

Electronic records

Paper records and correspondence were converted and stored electronically with greater speed and efficiency – reducing processing and improving workflows

Improved visibility

Of the entire print operation

Significant reduction in costs

In toner cartridge, paper waste and overall print-related overheads